Nurse profession is a profession that is at risk with high levels of stress and burnout. Burnout is a psychological syndrome of emotional exhaustion, depersonalization and reduced personal achievement that can occur to someone who works with others in certain capacities. For this reason, Bakker et al., 2000 explained that nurses are considered vulnerable to burnout because nurses’ work is usually filled with emotional pressures and demands because nurses repeatedly face the needs, problems, and sufferings of people.
In addition, the pressure is also closely related with high job demand. In this case, job demand is related to the physical, social, or organizational aspects of a job that requires ongoing physical or mental effort and because of this, it is associated with certain physiological and psychological sacrifices and high job demand can cause burnout among nurses. Burnout is related to decreased productivity, absenteeism, turnover, job dissatisfaction, mental and physical disorders. Demerouti et al., 2001, stated that turnover rates for nurses in hospitals are the highest compared to other similar jobs (jobs that apply technical skills). Turnover intention nurses are inseparable from job demand which triggers psychological stressors. This study wants to prove that job burnout occurs due to job demand so that it affects nurse turnover intention.
The study sample was 96 nurses at private hospitals in Surabaya, Indonesia. This study uses online survey. The sample method uses simple random sampling. This study examines 3 hypotheses with smart PLS. The results of this study prove that job demand has a positive effect with job burnout. Meanwhile, the job burnout has positive effect with turnover intention and job demand has a positive effect on turnover intention . From this conclusion, it can be explained that high job demand makes nurses vulnerable to job burnout.
Author: Dr. Praptini Yulianti, SE, Msi
Details of this research can be viewed in our work: Praptini Yulianti, (2020). Job Demand, Job Burnout and Turn over Intention among Nurses. Asian Business Review .Volume 10. Number 1/2020, pp 69-72. https://abc.us.org/ojs/index.php/abr/article/view/463.
